Anonymous

Product not recieved

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I ordered 2 fidget cubes 2 months ago and have still not recieved them. Have emailed and called and am awaiting a response. Not very positive i will get one judging by the reviews here.
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Reason of review:
Problem with delivery
Anonymous

SensoryBeads Com - Delivery Service Review

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I placed an orfer for the fidget cube in April. My credit card was charged but I did not receive the item.
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Reason of review:
Problem with delivery
1 comment
Guest

Please file a complaint with the Federal Trade Commission (FTC).

It is fast and easy.

https://www.ftccomplaintassistant.gov

The more people who do it, the better!

My complaint summary:

I placed my order on April 27th, 2017.

It has been more than 1 month and the company never sent the product. Many others have had the same experience of paying for items and not receiving a product (and, no response from the company).

"Here is the reference for the complaint web site: https://sensorybeads-com.pissedconsumer.com/complaints/RT-P.html Please help me find/get my items or obtain a refund. Thank you."

Anonymous

Complete Rip-Off

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Ordered two fidget cubes for my sons (both have sensory issues), they were really excited. It's been two months and nothing - no reply to emails or messages. But they made sure they got their money. Stay far away. Like light years far.
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Reason of review:
Order processing issue
Anonymous

DO NOT BUY, THEY DO NOT SHIP OR RESPOND TO CONTACT

I ordered two of the fidget cubes on 3/24. An email, 3 phone calls to two different number and a voicemail to each - no response. WASTE OF MONEY. Now I'm going to have to work with my bank to see if they will get me my $$ back. Nothing worse than a company that does not respond to consumers they took money from. If they aren't going to respond, they could at least refund money. An automated response is better than a message to leave a voicemail that is never returned. I have never had such an experience shopping online before. Buyer beware is all I have to say. BEWARE!!!
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Loss:
$20
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

1 comment
Guest

I ordered two items from here at the same time. Received confirmation but never the items.

That was the beginning of April. :(

Sherrell Ney

Fraud

I ordered the free fidget cube and 10000 sensory beads all i had to do was pay shipping which i did on April 26, 2017 and yall pulled money but no goods
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Reason of review:
Order processing issue
Marshun Zbl

Not Happy!

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I ordered fake snow from Sensory Beads on February 1, 2017. I ordered this for my classroom. I even upgraded my order for a larger amount. I ended up paying $11.00. I have yet to receive my order. I never received the tracking info as their email stated I would. Their email also stated that if you have any problems to email them and they would get back with you. I have emailed them two times. Once on March 13, 2017 and again today April 1, 2017. I have still not received any response from this company. They are still advertising selling things on Facebook. I have read many complaints after I ordered of people not receiving their product and them not responding to emails.How is this possible that they are still in business.
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Loss:
$11
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous

NO ORDER RECEIVES!!

I want my money refunded... $15.45! I ordered 2 of the fidget cubes the beginning of April and received an email confirmation along with the money taken from my account. These were to be an Easter gift to my grandsons. I have called 4 times to the number listed on the email, left my name and phone number plus my order confirmation #; plus I sent emails on 3 occasions. WHAT THE KIND OF BUSINESS IS RUN LIKE THIS?!?! I am so *** pissed! I WANT MY MONEY RETURNED!!!
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Reason of review:
Order processing issue
1 comment
Guest

I ordered 3 fidget cubes on March 17th. Used my credit card and whammo they take the money right then, send an invoice but never send the product.

Will not reply by phone or email either.

Reported them to Facebook since that is where the ad was, to Spotify since they helped build the site, and to the BBB in Charlotte NC where they are supposed to be located. Contacted my credit card company and disputed the charges since they never sent anything.

Aune Uvo

Sensorybeads Com Shipping Service Review

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Ordered a specific item which was to ship within 10-20 biz days of email confirmation. After 28 days and no items, I emailed. No response from company 15 days later! Emailed again just now, but will be calling tomorrow.
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Reason of review:
Order processing issue
Anonymous

Charged and never received product

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I ordered a fidget cube for my Autistic nephew in February 2017. It is now April 3rd and I have not received my product. This company is very quick to take your money and then that is it. I have sent three emails regarding my order and have not received a reply to any of the them. This company is a total scam taking advantage of teachers and parent with special needs children. I wish I had read the reviews before I placed my orde beacuae it seems everyone else has had the same problem as I have. Companies like this need to be put out of business and their scam needs to be made aware to everyone.
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Loss:
$20
Cons:
  • No product received
  • Scam
  • Being ripped off
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

Who are these people??

Advertised on Facebook. Free offer for teachers. Took the shipping fee and vanished off the face of the earth. Hope you made a fortune off your scam. Hope it was worth it in the grand scene of things doing this in the name of helping children with disabilities. No answer to inquiries by e-mail or phone. Hey. Maybe this review is a scam too? I'm just a lowly preschool teacher. Have fun stealing my identity. You'll return it immediately I am sure. Is this one hundred words yet? Please tell me it is because I have nothing else to add except don't buy from sensory beads.com. There are no beads to be had.
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Loss:
$6
Cons:
  • No product received
  • Email ignored
  • Being ripped off
Reason of review:
Never received product

Preferred solution: Full refund

Anonymous

This company is a joke

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I thought I was getting a great deal, turns out I was getting what I paid for. I ordered the Fidget Cube in Feb 2017 and it took them over a month to get me a tracking number and even that took me two emails to get from them. Now they are saying it was delivered to my home on April 4th, I have someone in my home all day everyday, there was NO delivery. I've tried to email and finally today after sending an email in all caps asking for my money back I get a generated response that they will look into this issue. NO reply about refunding me my money. I will not be doing business with this company ever again and will recommend that others steer clear as well.
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Loss:
$7
Cons:
  • No product received
  • Ignored emails
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

great, I just ordered mine on 3/7/17 and still haven't received it and I can't get a response at all.

Anonymous

Did not receive items after payment in April

I ordered and paid for some fidget cubes through sensory beads.com on a facebook advertisement and haven't received them. I sent them an email 3 or more weeks ago and they haven't responed.
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Reason of review:
Problem with delivery
Krystan Sjr

Sensorybeads Com Shipping Service Review

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Order two cubes for my son1st march , said 10 day delivery I have tried contact but no reply
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Reason of review:
Order processing issue
Anonymous

Fidget Cubes Review

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No response to e-mails and never received my products!
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Reason of review:
Problem with delivery
Seraiah Tjc

Sensory Beads And Instasnow Review

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I ordered sensory beads and instant snow from this company and they never delivered my order even though they charged me.
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Reason of review:
Problem with delivery